How ordering a dedicated server works

  1. Choose your hardware

    Pick the CPU, RAM, disks and bandwidth that fit your workload in Poland. Not sure? Our team can size it with you before you order.

  2. We provision your server

    Your server is set up with the operating system you choose, and the login details are emailed to you. Delivery time depends on the location and hardware.

  3. Take full control

    Log in with full root access and go live. Free Basic Managed Support covers quick tasks, and engineers are available from $8 per 15 minutes.

Self-managed, never unsupported

Full root control on your Poland dedicated server, with engineers one ticket away

Self-managed means you decide how the server is built. It does not mean you are on your own. Every Poland dedicated server includes Free Basic Managed Support, and when a job needs more hands you can bring our engineers in for 15 minutes, one task or a full month, then stop again.

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Included free

Free Basic Managed Support

Complimentary, best-effort help with quick tasks of about 5 minutes: boot and access checks, OS reinstalls, IPMI/KVM help, IP and DNS pointing, service restarts and first-level troubleshooting.

What is included →
Pay as you go

Plug-and-play expert help

Hardening, panel installs, migrations, RAID or firewall work. From $8 per 15 minutes or $28 per hour, with no contract and no monthly commitment.

See on-demand support →
Projects

AI, automation & custom builds

Turn the box into a product: private AI models, n8n automations, CI pipelines, game or streaming stacks built and handed over to you.

Plan a project →

Frequently asked questions

How long does it take to get my server?

Dedicated servers are delivered in 3 to 46 business hours after payment, depending on the location and server type. Your login details are emailed as soon as the server is ready; ask our team if you need a firm date before you order.

What happens if hardware fails?

We replace or repair failed hardware within 24 hours of confirming the fault, as set out in our service level agreement.

Can I get a refund on a dedicated server?

Dedicated servers are not covered by the 30-day money-back guarantee. If you want to test first, start with monthly billing.

Do you back up my data?

Not on self-managed servers: backups are your responsibility. Our engineers can set up automated backups for you as a paid task.

Do self-managed Poland dedicated servers include any support?

Yes. Every self-managed Poland dedicated server includes Free Basic Managed Support: complimentary, best-effort help from our support team with quick tasks of about 5 minutes, such as boot and access checks, OS reinstalls, IP and DNS pointing and first-level troubleshooting. You keep full root access and control.

Can I get expert help without switching to a managed plan?

Yes. Hire a Ucartz engineer only when you need one, from $8 per 15 minutes or $28 per hour, or on a monthly plan. There is no long-term contract, and you can stop the extra support as soon as the work is done.

Can Ucartz set up AI or automation on my Poland dedicated server?

Yes. Our team deploys private LLMs, n8n workflow automation and custom build systems on your own server, then hands everything over with documentation.