Time: Sales Mon-Sat 9:00-18:00 | Support 24/7
ABOUT UCARTZ

Hosting, Cloud and IT Support, From Kerala to the World

Ucartz is an independent technology company from Kerala, India. Since 2013 we have given businesses in more than 150 countries one team for their hosting, servers and IT: we set it up, keep it running and support it, at prices a small business can afford, and we share our tools freely with the community.

2013
Founded
20+
Team members
150+
Countries served
18
Server countries
The Ucartz team: staff portraits and group photos at the Anchal office and a WordCamp sponsor booth
OUR SERVICES

What We Do

We look after the technology behind a business, so its owners can focus on the business itself.

Our clients range from single websites, agencies and schools to hosting companies and enterprises, all under one account.

Talk to Our Team

Web and Reseller Hosting

cPanel hosting for websites, and reseller hosting to sell under your own brand, with free migration within 30 days.

Cloud VPS

KVM virtual servers with NVMe storage and full root access, deployed automatically once your order is verified.

Dedicated and GPU Servers

Bare metal servers in 18 countries, self-managed or fully managed, including GPU servers for AI workloads.

Radio and Video Streaming

Shoutcast and Icecast radio with Centova Cast, SonicPanel or AzuraCast, and servers for live and on-demand video.

Domains and SSL

Search and register domain names and add SSL certificates, in the same account as your hosting and servers.

Server Management and Support

Engineers who set up, secure, monitor and look after your servers, booked by the task, the hour or the month.

Automation, AI and Consultancy

n8n workflow automation, AI implementation and IT consultancy, built on your own infrastructure.

Built on platforms you already know

WHY UCARTZ

Why Choose Ucartz

Most providers sell you a server and leave the rest to you. We stay with you, from the first setup to everyday support, and keep the price fair.

24/7
Real engineers, every day

End-to-End Support

The team that sells you a server also sets it up, secures it and supports it, in English, Malayalam, Tamil and Hindi. Free Basic Managed Support comes with every plan.

6
Currencies to pay in

Fair, Low Prices

We work directly with data centres and keep our costs low: flat monthly prices, GST invoices in India, and one account and one bill for every service.

18
Countries with Ucartz servers

From Kerala to the World

Our team works from Kerala and the UAE, and places your servers close to your users, in 31 cities worldwide.

99.9%
Uptime SLA

Commitments in Writing

Service credits if we miss our uptime target, a 30-day money-back guarantee on hosting, VPS and reseller plans, and free migration on managed plans.

Every Ucartz service is 100% white label. Hosting, radio and video streaming run on white-label hostnames, and anything you buy from us, Hire an Expert work included, can be resold or outsourced under your own name.

SINCE 2013

Our History

Ucartz started as a one-person hosting business in Kerala and has grown, without outside investment, into a company serving clients around the world.

2013

Started From Home, Solo

Ebin V Thomas began Ucartz as a one-person hosting business from a home office in Punalur, Kerala, to help small businesses get a reliable, affordable website online.

2014-15

A Remote Team

As customers grew, the first team member joined, working remotely, and by 2015 the team was four people handling support and server management.

2017

Incorporated, First Office

Ucartz became Ucartz Online Private Limited, rented its first office in Punalur and hired local, in-house staff. The team also attended Cloud Bazaar in Mumbai.

2018-21

Hosting, VPS and Dedicated Servers

Structured shared hosting plans in 2018, KVM VPS with full root access in 2019, and bare metal dedicated servers for heavy workloads in 2021.

2022

Office in the UAE

Ucartz opened an international office in Ras Al Khaimah, UAE, covered by Khaleej Times.

2023-24

Managed Services and Community

Managed cloud and server management services launched. Ebin V Thomas spoke in Cambridge during London Tech Week 2023 and attended GITEX Global 2024, and Ucartz sponsored WordCamp Kerala 2023, WordCamp Bhopal 2023 and WordCamp Kerala 2024.

Today

Global Servers, AI and Automation

50+ data centres in 18 countries and 31 cities, plus AI and automation for clients: n8n workflows, with free templates in the official n8n library, and private language models on their own servers.

The Ucartz team working at the Kerala office
Ucartz engineers mentoring a teammate
10+ Years
Of Excellence
CORE PURPOSE

Our Mission & Vision

Ucartz has grown without outside investors since 2013, so our decisions are made for our customers and our team.

Our Mission

To make enterprise-grade hosting and infrastructure accessible to every business, backed by fast, honest support from real engineers who answer every ticket.

Our Vision

To become a leading hosting and IT solutions provider, from Kerala to the world, while giving back to the community through open source and free solutions.

Trust

We say what we will do, do it, and keep you informed along the way.

Working together

One team with our clients and with each other, openly and honestly.

Care

We take the details seriously, from a first reply to a server migration.

Innovation and responsibility

We try new tools such as AI and automation, and use them ethically.

COMMUNITY

Community and Open Source

Growing as a company means helping the people around us grow too. We release free tools and open source modules, sponsor WordPress events in India and share what we learn at technology events abroad.

The Ucartz team at its stall at WordCamp Kerala in Kozhikode
WordCamp Kerala, Kozhikode
The Ucartz team with fellow attendees at WordCamp Kerala in Kozhikode
WordCamp Kerala, Kozhikode
The Ucartz stall at WordCamp Kerala in Kochi
WordCamp Kerala, Kochi
Ucartz team members with a visitor at WordCamp Kerala in Kochi
WordCamp Kerala, Kochi
Ucartz team members with visitors at WordCamp Kerala in Kochi
WordCamp Kerala, Kochi
Ucartz at GITEX Global in Dubai
GITEX Global, Dubai
A Ucartz talk in Cambridge during London Tech Week
London Tech Week, Cambridge
Ucartz at a London Tech Week meeting in London
London Tech Week, London
The Ucartz team on a project visit in the UAE
Project visit, UAE

Events We Have Sponsored

Open Source Projects

  • Razorpay payment gateway for WHMCSFree module with bug fixes and PHP 8.3 support. GitHub and WHMCS Marketplace
  • WHMCS Account ReportsFree addon that lets clients export their invoices and billed services as CSV or PDF, MIT licence. GitHub
  • SSL stream converterAn open source tool for streaming servers. GitHub

Free for Everyone

OUR PEOPLE

Leadership and Team

Ucartz is run by its founders and a team of more than 20 people in support, system administration, development, sales and billing, across Kerala and the UAE.

Portrait of Ebin V Thomas

Ebin V Thomas

Founder and Director

Valsamma T M

Director

Portrait of Anita Lalu

Anita Lalu

Chief Operating Officer

Albin Sebastian

Chief Technology Officer

Portrait of Tinu John Simon

Tinu John Simon

Project Manager

Portrait of Sumi S Pillai

Sumi S Pillai

Billing and Sales

Portrait of Ashily Shaji

Ashily Shaji

Support Engineer

Portrait of Jijosh AT

Jijosh AT

Marketing Head

“
”
REGISTERED COMPANY

Company Information

A registered Indian company, with the details you need for contracts, invoices and due diligence.

Registered details

Legal name
Ucartz Online Private Limited
CIN
U72200KL2017PTC048470
GSTIN
32AACCU0519P1ZA
Headquarters
Near LP School, Agasthyacodu, Anchal, Kollam, Kerala 691306, India
Other offices
Kazhakkoottam, Thiruvananthapuram, Kerala, India; Al Mamourah Street, Ras Al Khaimah, UAE
Email
info@ucartz.com
Support
Open a ticket in the client area, 24/7. Continue your conversation via live chat or WhatsApp with your ticket ID.
In the news
Ucartz opens new office in UAE, Khaleej Times, 21 July 2022

How to reach us

Support

Open a ticket in the client area, 24/7, then continue by live chat or WhatsApp with your ticket ID.

Open a ticket

Sales

Talk to our team about a new project or the right plan for your business.

Contact sales
GOT QUESTIONS?

Frequently Asked Questions

Everything you need to know about who we are and what we offer.

Web and WordPress hosting, reseller hosting, cloud VPS, dedicated and GPU servers, domains, SSL certificates, control panel licences, radio and video streaming, server management, Hire an Expert, and n8n and AI automation.

Ucartz is headquartered in Anchal, Kollam, Kerala, India. The team also works from an office in Kazhakkoottam, Thiruvananthapuram, and an international office in Ras Al Khaimah, UAE.

Ucartz was founded in 2013 by Ebin V Thomas, who is the company's Founder and Director. The other director is Valsamma T M.

Yes. Ucartz Online Private Limited is a private limited company incorporated in India in 2017 (CIN U72200KL2017PTC048470, GSTIN 32AACCU0519P1ZA), building on operations that began in 2013.

A 99.9% uptime SLA. If availability falls below 99.9% in a month, you can claim a credit of 10% of that month's charges, checked against our monitoring data.

Yes. Shared, reseller and managed VPS plans include a free migration from your previous provider within 30 days of signup. On self-managed VPS and unmanaged servers, our engineers can move you as a paid Hire an Expert task.

Our hosting runs on cPanel, LiteSpeed and CloudLinux, with WHMCS for billing. We also run Webmin, Plesk, Odoo, n8n, Portainer, Matomo, AzuraCast, Centova Cast and SonicPanel, on Linux and Windows Server.

Managed plans get firewalling and baseline hardening, with malware protection add-ons such as Imunify. DDoS mitigation depends on the plan and location, so ask us to confirm it for a specific server. On VPS and dedicated servers you keep your own backups, with offsite backup and JetBackup add-ons.

Yes. A 30-day money-back guarantee applies to your first purchase of shared hosting, cloud VPS and reseller plans. Dedicated servers, domains and Hire an Expert work are not refundable.

Real engineers, 24 hours a day. Open a ticket in the client area first, then follow up by live chat or WhatsApp with your ticket ID. Free Basic Managed Support is included on every plan, in English, Malayalam, Tamil and Hindi.

Yes. Every Ucartz service is 100% white label: hosting, radio and video streaming run on white-label hostnames, and anything you buy from us, Hire an Expert work included, can be resold under your own brand.

Yes. We publish free WHMCS modules on GitHub and the WHMCS Marketplace, including a Razorpay payment gateway and an Account Reports addon, and share n8n workflow templates in the official n8n library.

Yes. We work directly with data centres and keep flat monthly prices, so small businesses get proper servers without enterprise pricing. Prices are shown in six currencies, with GST invoices in India.

No. Our team is based in Kerala, India, with an office in Ras Al Khaimah, UAE, and we serve clients in more than 150 countries from data centres in 18 countries.
Start Building Today

Ready to Grow with Ucartz?

Talk to our team, backed by real engineers, a 99.9% uptime SLA, and a 30 day money back guarantee, and find the right setup for where your business is headed.

Free Basic Managed Support
99.9% Uptime SLA
24/7 Support