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Hire an expert

Hire a server expert for your IT projects

Dedicated remote engineers from Ucartz for server administration, security and abuse handling, billing desks, development, design and scripting. Book a monthly role, or pay per task when you only need a quick fix.

  • No long-term contract
  • NDA on request
  • On-demand help from $8 per 15 minutes

How it works

  1. 1
    Pick a role or a taskA monthly expert below, or on-demand help for a single job.
  2. 2
    Order onlineCheckout in our client area, or ask us for a quote first.
  3. 3
    Share only the access neededUsually SSH or control panel login, for as long as the work takes.
  4. 4
    We get to workWith change notes for what we do. Cancel monthly plans any time.
Dedicated staffing

Monthly experts, dedicated to you

Hiring in-house for every skill is slow and expensive. Add a Ucartz expert to your team instead, at a monthly price, and keep full control over the work.

Package details

What is in each package, and how the time works

Each monthly package has a fixed number of hours. Here is what you get, how the hours work and how work starts, so you can choose with confidence.

Server Administrator

  • $470 per month
  • 120 hours a month

What you get

  • Remote administration of Linux servers (Ubuntu, Debian, AlmaLinux, Rocky Linux) and Windows Server, including servers with cPanel, Plesk or DirectAdmin.
  • Everyday work such as updates, security hardening, migrations, firewall and RAID work, control panel installs and troubleshooting.
  • Experts at several levels (L1, L2 and L3) are available under this plan.
  • Change notes for the work that was done.

How the time works

The package includes 120 hours of work each month for $470.

If you need more time than the package includes, you can book on-demand server administration from $8 per 15 minutes or $28 per hour.

How work starts

Standard requests are usually assigned within 2 to 6 hours during working hours (IST), depending on administrator availability. For urgent work, 911 High Priority allocates an administrator immediately after the invoice is paid. Work starts as soon as the access details are confirmed in your ticket.

Security / Abuse Specialist

  • $4 per incident
  • Billed per incident

What you get

  • Investigation of each abuse report sent to you. One incident is one report or ticket.
  • Contact with the customer concerned, and follow-up until the problem is stopped.
  • Reports about copyright (DMCA) complaints, spam and blocklist complaints, phishing and trademark issues.
  • Level III specialists who know Windows and Unix based systems.
  • Help for the customer to find the weak points in the website that were used.

How the time works

You pay $4 for each incident, so there are no monthly hours to use up.

Handling many reports every month? Talk to us and we will quote for your volume.

How work starts

After you order, open a ticket with a clear description of the task, the access we need and any time limits. This helps us start without delay.

Billing / Sales Staff

  • $800 per month
  • 50 hours a month

What you get

  • Work in your billing software: WHMCS, Blesta, HostBill, ClientExec, BoxBilling and similar systems.
  • Routine tasks such as sending invoices, recreating accounts and invoices, managing billing cycles, and manual suspension or termination of accounts.
  • People with strong communication, a goal-oriented way of working and good analytical skills.

How the time works

The package includes 50 hours of work each month for $800.

Need more billing time? Open a ticket and we will quote the extra hours.

How work starts

After you order, open a ticket with a clear description of the task, the access we need and any time limits. This helps us start without delay.

Developers

  • $1,480 per month
  • 140 hours a month

What you get

  • Dedicated developers with at least 3 years of experience.
  • PHP/LAMP web development, Java, and mobile applications, built to the specification you give us.
  • Tell us the skill you need (PHP/LAMP, Java or mobile) when you order.

How the time works

The package includes 140 hours of work each month for $1,480.

Need more development time? Open a ticket and we will quote the extra hours.

How work starts

After you order, open a ticket with a clear description of the task, the access we need and any time limits. This helps us start without delay.

Graphic Designers

  • $850 per month
  • 60 hours a month

What you get

  • Designers with 8+ years of experience and a proven record with the common design tools.
  • Help with a brand update, or with the look of a new company.
  • People who work well to deadlines and give you clear, focused results.

How the time works

The package includes 60 hours of work each month for $850.

Need more design time? Open a ticket and we will quote the extra hours.

How work starts

After you order, open a ticket with a clear description of the task, the access we need and any time limits. This helps us start without delay.

Scripting Service

  • From $10 per hour
  • $10 to $15 per hour

What you get

  • Scripts in Bash, Perl and Python that automate repetitive tasks on your Linux servers.
  • Simple jobs and complex ones. The rate depends on the complexity of your specification.

How the time works

Scripting is charged by the hour, at $10 to $15 per hour depending on the complexity of the script. There is no monthly hours package.

You can send your scripting requirements at any time of the week.

How work starts

Send us the task, the access we need and any time limits with the request button. We reply with what it costs.

What applies to every package

  • No long-term contract. Monthly packages can be cancelled at any time, and work already done is paid for.
  • You share only the access the task needs, for as long as it takes. We can work through MFA, a bastion host or session logging, and we keep change notes.
  • An NDA is available on request.
  • Delivered work has a 30-day warranty for defects within the agreed scope.
  • Hire an Expert is not covered by the 30-day money-back guarantee, as set out in the terms and conditions.

Technologies we work with

Plug-and-play expertise

Hire us by the task, the hour or the month, with no lock-in

Use Ucartz engineers exactly as much as you need: a 15-minute fix, a weekend migration or a full-time remote admin. When the work is done you stop paying. Already hosting with us? Basic managed support is free on every plan.

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Included free

Free Basic Managed Support

Every Ucartz server and hosting plan includes Free Basic Managed Support: complimentary, best-effort help with quick tasks of about 5 minutes, such as access checks, restarts, OS reinstalls and DNS pointing.

What is included →
Pay as you go

Plug-and-play expert help

Server administration from $8 per 15 minutes or $28 per hour. Monthly plans are available, and you can cancel any time.

See on-demand support →
Projects

AI, automation & custom builds

Beyond administration: AI implementation, private LLMs, n8n automation, DevOps pipelines and complete system builds.

Plan a project →

Frequently asked questions

What access do you need?

Only the access the task needs, for as long as it takes, usually SSH or control panel login. We can work through MFA, a bastion host or session logging if you require it, and we keep change notes.

How is the work billed?

Per 15 minutes, per hour or per task, or as a monthly plan, with no long-term contract.

What if something breaks after the work is done?

Delivered work has a 30-day warranty for defects within the agreed scope.

Can you sign an NDA?

Yes. An NDA is available on request, and we use your information only to deliver the work.

Which systems do you support?

Linux distributions such as Ubuntu, Debian, AlmaLinux and Rocky Linux, Windows Server, and control panels including cPanel, Plesk and DirectAdmin.

How many hours are in each monthly package?

Server Administrator: 120 hours a month ($470). Developers: 140 hours ($1,480). Graphic Designers: 60 hours ($850). Billing / Sales Staff: 50 hours ($800). Abuse handling is billed per incident ($4), and scripting is charged by the hour ($10 to $15, depending on complexity).

How fast does a Server Administrator start work?

Standard requests are usually assigned within 2 to 6 hours during working hours (IST), depending on administrator availability. With 911 High Priority an administrator is allocated immediately after the invoice is paid. Work starts as soon as the access details are confirmed in your ticket.

What if I need more than the 120 hours of the Server Administrator package?

You can book on-demand server administration for the extra work, from $8 per 15 minutes or $28 per hour.

What can the Server Administrator do?

Day-to-day administration of your Linux and Windows servers, such as updates, security hardening, migrations, firewall and RAID work, control panel installs and troubleshooting. Experts at several levels (L1, L2 and L3) are available.

What does the Security / Abuse Specialist handle, and how is it billed?

Abuse reports sent to you, for example copyright (DMCA) complaints, spam and blocklist complaints, phishing and trademark issues. Each incident (one report or ticket) costs $4. There are no monthly hours.

Which billing systems can the Billing / Sales Staff work in?

WHMCS, Blesta, HostBill, ClientExec, BoxBilling and similar billing systems. Typical tasks are sending invoices, recreating accounts and invoices, managing billing cycles, and manual suspension or termination of accounts.

What can the Developers build?

PHP/LAMP web development, Java and mobile applications, built to your specification by developers with at least 3 years of experience. Tell us the skill you need when you order.

What do the Graphic Designers do?

Designers with 8+ years of experience help with a brand update or the look of a new company, using the common design tools. The package includes 60 hours a month.

How much does scripting cost?

Scripting is charged by the hour, at $10 to $15 per hour depending on the complexity of the script. Send us the task with the request button and we tell you what it costs. We write scripts in Bash, Perl and Python.

Can I cancel a monthly package?

Yes. There is no long-term contract, and you can cancel a monthly package at any time. Work already done is paid for.

Is Hire an Expert covered by the money-back guarantee?

No. The 30-day money-back guarantee does not cover Hire an Expert and other solution services, as set out in our terms and conditions.

How much does on-demand server support cost?

Server administration starts at $8 per 15 minutes or $28 per hour. Monthly dedicated-admin plans are available for ongoing work.

Is there a minimum contract?

No. Book one task, a few hours or a month of support, and stop whenever the work is finished.

Do you support servers hosted with other providers?

Yes. Our engineers manage Linux and Windows servers, cPanel, Plesk and cloud instances wherever they are hosted.