VICIdial Dedicated Servers for Serious Call Centres.
VICIdial is the open source predictive dialer that call centres with real technical staff choose for skill based routing, multi level IVR, and granular call controls. Run it on dedicated hardware tuned for high volume calling.
Every node is one of our 11 VICIdial plans. Our engineers can plan and build the cluster through Hire an Expert.
The Open Source Dialler Built for
Call Centre Teams.
VICIdial supports skill based routing, multi level IVR with dynamic integrations, internal chat between agents, whisper monitoring, and agent level call recording controls, features that a mid sized or large call centre relies on directly.
What VICIdial handles
Open source under the AGPL licence: no per-seat software fee, whatever the number of agents.
VICIdial on a shared server vs your own
Predictive Dialing at Scale Needs Real Hardware.
Running predictive dialling across dozens or hundreds of agents puts continuous load on the processor and network. Dedicated hardware keeps call quality and dialling accuracy steady at that scale, where a shared server would struggle.
- Whole Physical Server
- Your Own Call Centre Setup
- Your Data, Your Server
- Usable IPv4 Included
- NVMe, SSD or SATA Storage
- Full Root Access
Headroom for Your Busiest Campaign, Every Day.
Dedicated resources mean your dialling ratio and call quality do not degrade during your highest volume campaign of the month.
Delivered in Business Hours
Your server is delivered within 2 to 46 business hours of payment, depending on the location and hardware.
Your Own Integrations
With root access you can add integrations, scripts and modules, within our Acceptable Use Policy.
Whole Server, No Neighbours
The CPU, memory and disks serve only your VICIdial workload, with nobody else on the machine.
The range across our 11 VICIdial servers
11 Configurations, Sized for Mid to Large Teams.
Plans start at $162 a month and go up to dual AMD EPYC servers with up to 512 GB of memory. Billed monthly, no setup fee; each plan's locations are in the table.
| Server | Processor | RAM | Storage | Bandwidth | Price / mo | Order |
|---|---|---|---|---|---|---|
|
Xeon E3-1240v3
ENTRY LEVEL United Kingdom
|
4 cores / 8 threads | 16 GB DDR3 ECC | 1 x 480 GB SSD |
30 TB 1 Gbps |
$162
/mo
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|
Server
Location
Included
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|
EPYC 4245P
ENTRY LEVEL United States
|
6 cores / 12 threads | 64 GB DDR5 | 2 x 960 GB NVMe |
Unmetered 1 Gbps |
$171
/mo
|
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|
Server
Location
Included
|
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|
Ryzen 9 5950X
ENTRY LEVEL United States
|
16 cores / 32 threads | 128 GB DDR4 | 2 x 2 TB SSD |
Unmetered 1 Gbps |
$197
/mo
|
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|
Server
Location
Included
|
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|
Xeon E-2276G
BUSINESS Switzerland
|
6 cores / 12 threads | 32 GB DDR4 | 2 x 500 GB SSD |
30 TB 1 Gbps |
$206
/mo
|
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|
Server
Location
Included
|
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|
Xeon E-2236
BUSINESS Switzerland
|
6 cores / 12 threads | 32 GB DDR4 | 2 x 500 GB SSD |
30 TB 1 Gbps |
$234
/mo
|
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|
Server
Location
Included
|
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|
Xeon E-2334
BUSINESS United Kingdom, Switzerland
|
4 cores / 8 threads | 32 GB DDR4 | 2 x 960 GB NVMe |
30 TB 1 Gbps |
$236
/mo
|
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|
Server
Choose a location
Included
|
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|
Xeon E5-1650v4
BUSINESS United Kingdom
|
6 cores / 12 threads | 64 GB DDR4 | 2 x 480 GB SSD |
30 TB 1 Gbps |
$242
/mo
|
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|
Server
Location
Included
|
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|
Dual EPYC 7402
HIGH PERFORMANCE United States
|
48 cores / 96 threads | 512 GB DDR4 | 2 x 1.92 TB NVMe |
Unmetered 1 Gbps |
$310
/mo
|
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|
Server
Location
Included
|
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|
EPYC 7551
HIGH PERFORMANCE United States
|
32 cores / 64 threads | 256 GB DDR4 | 2 x 3.2 TB NVMe |
Unmetered 1 Gbps |
$422
/mo
|
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|
Server
Location
Included
|
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|
Xeon E5-2650v4
ENTERPRISE United Kingdom
|
12 cores / 24 threads | 128 GB DDR4 | 2 x 2 TB HDD |
50 TB 1 Gbps |
$456
/mo
|
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|
Server
Location
Included
|
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|
EPYC 7443P
ENTERPRISE United States
|
24 cores / 48 threads | 512 GB DDR4 | 2 x 1.92 TB NVMe |
Unmetered 1 Gbps |
$760
/mo
|
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|
Server
Location
Included
|
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| No plans match your search. | ||||||
Why Choose Our VICIdial Servers?
VICIdial is an open source omnichannel contact centre system designed and built for businesses of all sizes.
- VICIdial Installed Before Delivery
- Calling Hours & Scripts
- Carrier/Trunks (SIP/IAX)
- Lists & Leads Management
- Bandwidth as Listed per Plan
- Advanced IVR Configuration
Built for Teams With the Technical Staff to Run It.
VICIdial is designed for mid to large call centres that require deep configuration, skill based routing, and granular call recording controls.
View Our PlansMid-Sized to Large Call Centres
A mid sized or large call centre that needs skill based routing and detailed reporting.
Compliance-Driven Operations
An operation with compliance requirements that depend on granular call recording controls.
Technical & Admin Teams
A technical team comfortable configuring an open source platform directly.
Scaling Past Simple Interfaces
A business scaling past the point where a simpler dialer interface is enough.
Simple Monthly Pricing.
Every plan is billed monthly with no setup fee. Your server is delivered within 2 to 46 business hours of payment, depending on the location and hardware. Dedicated servers are not covered by the money-back guarantee, so ask us before you order if you are unsure which plan fits.
- Plans from$162/mo
- Setup feeNone
- Delivery2 to 46 business hours
- BillingMonthly
Three Simple Steps.
Choose the plan sized for your agent count. We install VICIdial and deliver the server within 2 to 46 business hours, and your team configures campaigns.
Choose Plan
Choose the plan sized for your agent count and campaign complexity.
Provision Server
We deliver the server within 2 to 46 business hours, with VICIdial installed. Tell us about any custom setup before we deploy.
Configure & Call
Your team sets up campaigns, routing, and recording to match your operation.
Migration by Our Engineers.
Our engineers can move your VICIdial configuration, campaigns and call data to your new server. On an unmanaged server this is on-demand work through Hire an Expert, from $8 per 15 minutes or $28 per hour, billed only for the time used.
Real Feedback From the Businesses We Support
See how our engineering support and infrastructure keep real businesses online.
VICIdial Dedicated Server with setup help and no support contract
The server is only half of the job. Every VICIdial Dedicated Server includes Free Basic Managed Support, and our engineers can configure, tune and troubleshoot the application itself whenever you need them, for one task or for as long as you like.
Free Basic Managed Support
Complimentary, best-effort help with quick tasks of about 5 minutes: server access checks, OS reinstalls, IP and DNS pointing, service restarts and first-level troubleshooting.
What is included →Plug-and-play expert help
Application setup, upgrades, integrations and performance tuning. From $8 per 15 minutes or $28 per hour, with no lock-in.
See on-demand support →AI, automation & custom builds
Connect the application to the rest of your business with CRM and API integrations, n8n automations, reporting and AI assistants.
Plan a project →Frequently Asked Questions
Quick answers about the plans, support and billing.
Give Your Call Centre the Hardware Serious Campaigns Need
Pick a VICIdial server, or tell us your agent or app count and we will suggest a plan.