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Server management services

Expert server administration, by the task, the hour or the month

Our engineers harden, migrate, monitor and fix your Linux and Windows servers. Book 15 minutes for a quick job, hire a dedicated administrator, or add a 24/7 team. No long-term contract.

See plans and prices Talk to us
  • From $8 per 15 minutes
  • No long-term contract
  • Servers at any provider

How it works

  1. 1
    Pick a plan or a taskA time slot for a quick job, or a monthly administrator.
  2. 2
    Order onlineCheckout in our client area, or ask us for a quote first.
  3. 3
    Share only the access neededUsually SSH or a control panel login. We suggest a separate account for our team that you can remove afterwards.
  4. 4
    We get to workWith change notes for what we do. When the work is done, you stop paying.
What we handle

Everyday server work, done for you

We work on Linux distributions such as Ubuntu, Debian, AlmaLinux and Rocky Linux, on Windows Server, and on servers with cPanel, Plesk or DirectAdmin. The servers can be at Ucartz or at any other provider.

Hardening and security updates

Firewall, access and service hardening, security audits and regular security updates for your Linux and Windows servers.

Software installation

Third-party software installed and configured to your specification, so you do not have to fight custom installs yourself.

Migrations

Moving accounts, whole servers or data centres with a plan, tests and little downtime.

Monitoring

Uptime, security and performance watched around the clock. 24/7 server monitoring starts at $13 per month.

Backups

Backup configuration and restore checks, so you know your data can come back.

Web, database and mail servers

Apache, Nginx and LiteSpeed, MySQL, MariaDB and PostgreSQL, and mail servers such as Postfix and Exim, plus DNS servers.

Control panels

cPanel and WHM, Plesk and DirectAdmin: installs, updates, tuning and troubleshooting.

Emergencies

A hacked or unresponsive server, spam and abuse problems, clean-up and recovery. Emergency work is billed by the time used.

Plans and prices

Choose how you want to buy

Pay for the time a job takes, or hire an administrator for a fixed number of hours every day. Prices are in US dollars.

On-demand time

Any task, any server

Book only the time a job needs. Many jobs, such as installing software or changing a configuration, take 15 minutes or less. You pay only for the time used, with no monthly commitment. Support levels L1, L2 and L3 are available.

Per server

One named server

Time booked for one specific server that we look after: shared, VPS, reseller or dedicated. You pay only for the time used, with no monthly commitment.

Dedicated administrator

Monthly

An experienced server administrator, dedicated to you for a fixed number of hours every day. Administrators in this plan also write code in at least one language, such as Perl, Python or PHP.

  • 8 hours a day $616 per month Order
  • 16 hours a day $1,200 per month Order
  • 24 hours a day $1,846 per month Order

24/7 admin team

Monthly

Administrators who take escalated issues and are normally on call around the clock. When the on-call load grows beyond one administrator, add a team.

  • Team, 24 hours a day, 7 days a week $6,154 per month Order

Prefer a fixed monthly package?

The Server Administrator package in Hire an Expert includes 120 hours of work each month for $470.

See the package

Related services

Hire an expertMonthly administrators, developers, designers and more, each with a fixed number of hours. cPanel server managementManagement, hardening and migrations for cPanel/WHM servers, with 24/7 monitoring. Server monitoringRound-the-clock checks of uptime, security and performance, from $13 per month.

Technologies we manage

Why teams switch to Ucartz for server management

Plug-and-play expertise

Hire us by the task, the hour or the month, with no lock-in

Use Ucartz engineers exactly as much as you need: a 15-minute fix, a weekend migration or a full-time remote admin. When the work is done you stop paying. Already hosting with us? Basic managed support is free on every plan.

Rated 4.9 on Google · 200 reviews
Included free

Free Basic Managed Support

Every Ucartz server and hosting plan includes Free Basic Managed Support: complimentary, best-effort help with quick tasks of about 5 minutes, such as access checks, restarts, OS reinstalls and DNS pointing.

What is included →
Pay as you go

Plug-and-play expert help

Server administration from $8 per 15 minutes or $28 per hour. Monthly plans are available, and you can cancel any time.

See on-demand support →
Projects

AI, automation & custom builds

Beyond administration: AI implementation, private LLMs, n8n automation, DevOps pipelines and complete system builds.

Plan a project →

Frequently asked questions

How is on-demand server management billed?

Short tasks are billed in 15-minute slots: $8 for 15 minutes, $15 for 30 minutes and $28 for an hour. You only pay for the time the task takes, with no monthly commitment.

What access do you need to work on my server?

Usually SSH root or sudo access, or control panel access for cPanel, Plesk or DirectAdmin tasks. We recommend creating a separate account for our team so you can remove it when the work is done.

What happens if a task takes longer than I paid for?

We tell you before going over the time you booked and only continue once you approve the extra time.

Can you manage servers that are not hosted with Ucartz?

Yes. We manage Linux and Windows servers with any provider, on-premise hardware and cloud instances, as long as we can connect to them securely.

Do you offer monthly management plans?

Yes. You can hire a dedicated admin for 8, 16 or 24 hours a day, add 24/7 monitoring from $13 per month, or choose a cPanel 24/7 management plan.

Do you handle emergencies such as a hacked or down server?

Yes. Open a ticket and our 24/7 team responds. Emergency work, including hacked server clean-up and recovery, is billed by the time used.

What is the difference between on-demand and per-server time?

On-demand time is for any task on any server. Per-server time is booked for one specific server that we look after: shared, VPS, reseller or dedicated. The time slots are the same: 15 minutes, 30 minutes and 1 hour.

What do the dedicated administrator plans cost?

A dedicated administrator for 8 hours a day is $616 per month, for 16 hours a day $1,200 per month and for 24 hours a day $1,846 per month. The 24/7 admin team is $6,154 per month.

Is there a fixed monthly package with a set number of hours?

Yes. The Server Administrator package in Hire an Expert includes 120 hours of work each month for $470.

How fast does work start?

Standard requests are usually assigned within 2 to 6 hours during working hours (IST), depending on administrator availability. With 911 High Priority an administrator is allocated immediately after the invoice is paid. Work starts as soon as the access details are confirmed in your ticket.

What support levels are available?

Support levels L1, L2 and L3 are available for on-demand work.

Is server management covered by the money-back guarantee?

No. Server management is part of our Hire an Expert (Tech Ops) services, which are not covered by the 30-day money-back guarantee, as set out in our terms and conditions.

How much does on-demand server support cost?

Server administration starts at $8 per 15 minutes or $28 per hour. Monthly dedicated-admin plans are available for ongoing work.

Is there a minimum contract?

No. Book one task, a few hours or a month of support, and stop whenever the work is finished.

Do you support servers hosted with other providers?

Yes. Our engineers manage Linux and Windows servers, cPanel, Plesk and cloud instances wherever they are hosted.

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