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AzuraCast help

AzuraCast Not Working? We Fix It for You.

Station offline, playlists not playing, an update that failed, a full disk or an SSL certificate that will not renew? Our engineers fix your AzuraCast radio on your own server, at Ucartz or any other host, for one fixed price per job.

From $20 at store prices, no contract.

  • From $20 per job
  • Billed once
  • Servers at any provider
The AzuraCast server status screen on a Ucartz-managed radio server
Jobs

Pick the Job You Need Done.

Each job is a one-time price in the store. Not sure which one fits? Ask us first. Store prices, shown in your currency.

SSL Configuration

An SSL certificate for your panel and streams, so the player works on HTTPS sites and stops showing security warnings.

DNS Mapping

Your own domain, such as radio.yourname.com, pointed at your AzuraCast server.

Troubleshooting

Station offline, playlists or AutoDJ not playing, a failed update or panel errors: found and fixed.

AzuraCast Customising

AzuraCast customised: branding, settings and station configuration.

Restoring an Offline Service

Your station is off air or the panel will not load: we bring it back on air.

Disk Space Clean-up

Disk full? Old logs, backups and recordings cleared so the station can run again.

Migrating AzuraCast

Moving to a new server or host: your stations, music, playlists and settings moved for you.

Migrating AzuraCast, large data

A migration for stations with a large media library.

Repairing a Corrupted Database

Database errors after a crash or a failed update: repaired.

Emergency Service

Emergency help when your station is down and cannot wait.

Not sure which one fits?

Tell us what you need and an engineer recommends the right option, free of charge.

Need something not listed?

A larger job, custom work or a mix of options: tell us about it and we send you a quote.

Every job

Done by Engineers Who Run AzuraCast.

We host AzuraCast on our own shared, VPS and dedicated plans, so the work is everyday work for our team.

Diagnosis first

We look at the logs and the server before changing anything.

Back on air

We confirm the stations play and the panel works before we close the job.

Notes on what we did

So you know what changed on your server.

Technologies

Systems We Work With

  • AzuraCast
  • Icecast
  • SHOUTcast
  • Liquidsoap
  • Docker
  • Ubuntu
  • Debian
How it works

From Order to Done.

1

Pick the job

Or ask us which one fits.

2

Order online

Check out in our client area.

3

Share access

Usually SSH and your AzuraCast admin login.

4

We fix it

And confirm your stations are back on air.

100% white label

Our engineers, your company name.

Agencies, hosts and IT firms resell or outsource our work as their own service. Your clients deal with you.

No Ucartz branding

We work under your name. Your clients see your company, not ours.

Resell or outsource

Add server administration, development, design or abuse handling to your own catalogue and bill it yourself.

NDA on request

We keep your client relationships and information confidential.

Scale without hiring

Take on more clients without adding staff: book hours, a task or a full month.

Every Ucartz service is 100% white label. Hosting, radio and video streaming run on white-label hostnames, and anything you buy from us, Hire an Expert work included, can be resold or outsourced under your own name.

“
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Plug-and-play expertise

Hire us by the task, the hour or the month, with no lock-in

Use Ucartz engineers exactly as much as you need: a 15-minute fix, a weekend migration or a full-time remote admin. When the work is done you stop paying. Already hosting with us? Basic managed support is free on every plan.

Included free

Free Basic Managed Support

Every Ucartz server and hosting plan includes Free Basic Managed Support: complimentary, best-effort help with quick tasks of about 5 minutes, such as access checks, restarts, OS reinstalls and DNS pointing.

What is included →
Pay as you go

Plug-and-play expert help

Server administration from $8 per 15 minutes or $28 per hour. Monthly plans are available, and you can cancel any time.

See on-demand support →
Projects

AI, automation & custom builds

Beyond administration: AI implementation, private LLMs, n8n automation, DevOps pipelines and complete system builds.

Plan a project →
GOT QUESTIONS?

Frequently Asked Questions

Quick answers about the plans, support and billing.

Each job has a one-time store price, from $20 for SSL or DNS set-up. A migration is $170 ($500 for large data) and emergency help is $199.

Yes. We work on AzuraCast servers at any provider, as long as you give our team access.

No. It is a Hire an Expert service, which is not covered by the 30-day money-back guarantee (section 8 of our Terms and Conditions).

Server administration starts at $8 per 15 minutes or $28 per hour. Monthly dedicated-admin plans are available for ongoing work.

No. Book one task, a few hours or a month of support, and stop whenever the work is finished.

Yes. Our engineers manage Linux and Windows servers, cPanel, Plesk and cloud instances wherever they are hosted.
HIRE AN EXPERT

Get Your Station Back on Air

Pick the job and our engineers fix your AzuraCast server, at any provider.

From $20 per Job
Any Provider
24/7 Support