Since we run a shared hosting environment, we have to uniquely identify your usernames to your account only. We do this by attaching your system username and an underscore '_' before all the databases and users that you create. This only applies to your database name and database username, your password stays normal.

Please remember:
- Your username can only be up to 7 characters long, every character after that will be cut off.  
- You need to add your user to your database after the two are created. 
- Database Server/Host Address- If your script or program is going to be accessing our database locally, meaning it is stored in your account, the server/host address will always be: localhost.

Related services

KVM VPS hosting

NVMe SSD and full root access, with Free Basic Managed Support.

Unmanaged dedicated servers

full root access and free IPMI KVM, with Free Basic Managed Support.

Managed dedicated servers

our engineers look after the server for you, from $135 a month.

Was this answer helpful?

Still stuck? Open a ticket