Can I add an auto responder to my emails?

Updated: 28 September 2026

Yes. An autoresponder automatically replies to incoming mail for an address, for example with an out-of-office message or a "we received your enquiry" note.

Create an autoresponder

1. Log in to cPanel (for example at https://yourdomain.com:2083, or from the Ucartz client area).
2. Open Email › Autoresponders and click Add Autoresponder.
3. Set the Interval: the number of hours before the same sender gets another reply (24 is common).
4. Enter the Email username and choose the Domain.
5. Fill in From, Subject and Body. Tick HTML if the body contains HTML.
6. Set when it should Start and Stop, then click Create.

Users can also set their own autoresponder in Webmail.

Tip: Keep the reply short and do not include the original message, so the autoresponder is not abused to send spam.