Updated: 11 October 2026 · Applies to: Ucartz client area (WHMCS 9)
You can recover access yourself:
- Client area: on the login page, click Forgot Password? and enter your account email. A reset link is sent to that address.
- cPanel: log in to the client area and use Login to cPanel or Change Password on your hosting service.
- Welcome email with your details: in the client area, open your name (top right) › Email History.
If you no longer have access to the email address on your account, open a ticket or contact our sales team. We will verify your identity before changing any account details.