Updated: 11 October 2026
Your website can be unreachable for a while when its IP address changes, for example after moving to a dedicated IP. The DNS records still point some visitors to the old address until their cached copy expires.
- This usually settles within a few hours (up to the TTL of the DNS records).
- Clear your browser cache, or try another network (for example mobile data), to see the current state.
- If your domain uses outside DNS (for example Cloudflare), update the A records there to the new IP.
SSL certificates no longer need a dedicated IP: all modern browsers support SNI, so SSL works on shared IP addresses, and AutoSSL issues free certificates without changing your IP. If your site is still down after a few hours, open a support ticket.
