Updated: 28 September 2026 · Applies to: cPanel & WHM 138 (Jupiter theme)
Anonymous FTP lets anyone download files from your public_ftp folder without a password, for example to share large public files. Keep it off unless you need it.
Turn it on or off
- Log in to cPanel (for example at
https://yourdomain.com:2083, or from the Ucartz client area). - Open Files › Anonymous FTP.
- Tick Allow anonymous access to "ftp://ftp.yourdomain.com" to turn it on, or untick it to turn it off. (A separate option allows anonymous uploads to the
incomingfolder; leave it off.) - Click Save Settings.
Visitors connect with the username anonymous and any password, and only see public_ftp.
Note: Anonymous FTP needs a dedicated IP address and must be allowed by the server. If the option is missing, it is not available on your plan. Never allow anonymous uploads; they are often abused to store illegal files.