Updated: 28 September 2026 · Applies to: cPanel & WHM 138 (Jupiter theme)

Anonymous FTP lets anyone download files from your public_ftp folder without a password, for example to share large public files. Keep it off unless you need it.

Turn it on or off

  1. Log in to cPanel (for example at https://yourdomain.com:2083, or from the Ucartz client area).
  2. Open Files › Anonymous FTP.
  3. Tick Allow anonymous access to "ftp://ftp.yourdomain.com" to turn it on, or untick it to turn it off. (A separate option allows anonymous uploads to the incoming folder; leave it off.)
  4. Click Save Settings.

Visitors connect with the username anonymous and any password, and only see public_ftp.

Note: Anonymous FTP needs a dedicated IP address and must be allowed by the server. If the option is missing, it is not available on your plan. Never allow anonymous uploads; they are often abused to store illegal files.

Related services

Managed cPanel VPS

cPanel included; we handle updates, security and monitoring.

cPanel server management

hardening, migrations and 24/7 monitoring, with no long-term contract.

cPanel, Plesk and LiteSpeed licences

for VPS and dedicated servers, with installation help on demand.

Was this answer helpful?

Still stuck? Open a ticket