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Rated 4.9 on Google · 200+ reviews

Hire an expert

Hire a Server Expert for Your IT Projects.

Dedicated remote engineers from Ucartz for server administration, security and abuse handling, billing desks, development, design and scripting. Book a monthly role, or pay per task when you only need a quick fix.

Monthly experts at store prices, or on-demand help from $8 per 15 minutes.

See the Plans Ask an Engineer

No long-term contract
NDA on request
On-demand help from $8 per 15 minutes

Two Ucartz team members working on a design at a desk in our office in Kerala, India

Dedicated staffing

Monthly Experts, Dedicated to You.

Hiring in-house for every skill is slow and expensive. Add a Ucartz expert to your team instead and keep full control over the work. Store prices, shown in your currency.

Server Administrator

A committed remote administrator for the day-to-day administration of your Linux and Windows servers, for less than an in-house hire. L1, L2 and L3 experts are available.

Security / Abuse Specialist

Handles the abuse reports sent to you: investigates each report, contacts the customer concerned and follows up until the problem stops. One incident is one report or ticket.

Billing / Sales Staff

Staff for your hosting billing desk: sending invoices, recreating accounts and invoices, managing billing cycles, and manual suspension or termination.

Developers

Dedicated developers with at least 3 years of experience, building to your specification in PHP/LAMP, Java and mobile apps.

Graphic Designers

Designers with 8+ years of experience and a proven record with the common design tools, for a brand update or the look of a new company.

Scripting Service

Bash, Perl and Python scripts that automate repetitive tasks on your Linux servers, from simple jobs to complex ones.

Every package

What Applies to Every Expert.

Each monthly package has a fixed number of hours. Here is how the time works and how work starts, so you can choose with confidence.

No long-term contract

Monthly packages can be cancelled at any time, and work already done is paid for.

Only the access needed

You share only the access a task needs, for as long as it takes. We can work through MFA, a bastion host or session logging, and we keep change notes.

NDA on request

An NDA is available on request, and we use your information only to deliver the work.

30-day warranty

Delivered work has a 30-day warranty for defects within the agreed scope (Terms and Conditions, section 15).

A quick start

Standard requests are usually assigned within 2 to 6 hours during working hours (IST), depending on administrator availability. Work starts once the access details are confirmed in your ticket.

More hours when you need them

Need more than a package includes? Book on-demand server administration from $8 per 15 minutes or $28 per hour, or ask us to quote the extra hours.

Technologies

Systems We Work With

Ubuntu
Debian
AlmaLinux
Rocky Linux
RHEL
CentOS
Windows Server
cPanel and WHM
Plesk
DirectAdmin
CloudLinux
LiteSpeed
Nginx
Apache
MySQL and MariaDB
PostgreSQL
Docker
Exim and Postfix
CSF firewall
AWS

How it works

From Order to Done.

1

Pick a role or a task

A monthly expert, or on-demand help for a single job.

2

Order online

Check out in our client area, or ask us for a quote first.

3

Share only the access needed

Usually SSH or a control panel login, for as long as the work takes.

4

We get to work

With change notes for what we do. Cancel monthly plans any time.

100% white label

Our engineers, your company name.

Agencies, hosts and IT firms resell or outsource our work as their own service. Your clients deal with you.

No Ucartz branding

We work under your name. Your clients see your company, not ours.

Resell or outsource

Add server administration, development, design or abuse handling to your own catalogue and bill it yourself.

NDA on request

We keep your client relationships and information confidential.

Scale without hiring

Take on more clients without adding staff: book hours, a task or a full month.

Every Ucartz service is 100% white label. Hosting, radio and video streaming run on white-label hostnames, and anything you buy from us, Hire an Expert work included, can be resold or outsourced under your own name.

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CLIENT STORIES

Real Feedback From the Businesses We Support

See how our engineering support and infrastructure keep real businesses online.

Anainadas en

Ucartz is best platform ive used for streaming my content. The service quality is excellent and support team responds quickly to any issue or ticket. Really loved the experience.

Eric Daniel P.

We have been using the services of Ucartz since 2018 as part of an audio broaddcasting service. We highly recommend Ucartz, which in our opinion is the best value for money and the best customer service on the market !

Mathew Brown

I’ve been using Ucartz for a few months, and their customer support has been outstanding. Any issues I faced were resolved quickly and professionally. Their hosting solutions are reliable, fast, and easy to manage, making them a great choice for both small websites and larger projects.

Kritika Sudheer

Best platform for streaming. The support team is top notch. I've had great help from their side for the past 2 years. A very trustworthy website.

Plug-and-play expertise

Hire us by the task, the hour or the month, with no lock-in

Use Ucartz engineers exactly as much as you need: a 15-minute fix, a weekend migration or a full-time remote admin. When the work is done you stop paying. Already hosting with us? Basic managed support is free on every plan.

Rated 4.9 on Google · 200+ reviews

Included free

Free Basic Managed Support

Every Ucartz server and hosting plan includes Free Basic Managed Support: complimentary, best-effort help with quick tasks of about 5 minutes, such as access checks, restarts, OS reinstalls and DNS pointing.

What is included →

Pay as you go

Plug-and-play expert help

Server administration from $8 per 15 minutes or $28 per hour. Monthly plans are available, and you can cancel any time.

See on-demand support →

Projects

AI, automation & custom builds

Beyond administration: AI implementation, private LLMs, n8n automation, DevOps pipelines and complete system builds.

Plan a project →

GOT QUESTIONS?

Frequently Asked Questions

Quick answers about the plans, support and billing.

Only the access the task needs, for as long as it takes, usually SSH or a control panel login. We can work through MFA, a bastion host or session logging if you require it, and we keep change notes.

Monthly roles are billed each month at the store price. On-demand work is billed per 15 minutes, per 30 minutes or per hour, and abuse handling per incident. There is no long-term contract.

Server Administrator: 120 hours a month ($470). Developers: 140 hours ($1,480). Graphic Designers: 60 hours ($850). Billing / Sales Staff: 50 hours ($800). Abuse handling is billed per incident ($4), and the Scripting Service is $15 a month.

Book on-demand server administration for the extra work, from $8 per 15 minutes or $28 per hour.

Day-to-day administration of your Linux and Windows servers, including servers with cPanel, Plesk or DirectAdmin: updates, security hardening, migrations, firewall and RAID work, control panel installs and troubleshooting. Experts at levels L1, L2 and L3 are available.

Standard requests are usually assigned within 2 to 6 hours during working hours (IST), depending on administrator availability. Work starts as soon as the access details are confirmed in your ticket.

Abuse reports sent to you, for example copyright (DMCA) complaints, spam and blocklist complaints, phishing and trademark issues. Level III specialists investigate each report, contact the customer concerned and help find the weak points that were used. Each incident (one report or ticket) costs $4. Handling many reports a month? Ask us to quote for your volume.

WHMCS, Blesta, HostBill, ClientExec, BoxBilling and similar systems. Typical tasks are sending invoices, recreating accounts and invoices, managing billing cycles, and manual suspension or termination of accounts.

PHP/LAMP web development, Java and mobile applications, built to your specification by developers with at least 3 years of experience. Tell us the skill you need when you order.

Designers with 8+ years of experience help with a brand update or the look of a new company, using the common design tools and working to your deadlines. The package includes 60 hours a month.

Scripts in Bash, Perl and Python that automate repetitive tasks on your Linux servers, from simple jobs to complex ones. It is $15 a month at store prices; send us the task first if you would like us to confirm the scope.

Delivered work has a 30-day warranty for defects within the agreed scope.

Yes. An NDA is available on request, and we use your information only to deliver the work.

Linux distributions such as Ubuntu, Debian, AlmaLinux and Rocky Linux, Windows Server, and control panels including cPanel, Plesk and DirectAdmin.

Yes. There is no long-term contract, and you can cancel a monthly package at any time. Work already done is paid for.

No. The 30-day money-back guarantee does not cover Hire an Expert and other solution services, as set out in section 8 of our Terms and Conditions.

Server administration starts at $8 per 15 minutes or $28 per hour. Monthly dedicated-admin plans are available for ongoing work.

No. Book one task, a few hours or a month of support, and stop whenever the work is finished.

Yes. Our engineers manage Linux and Windows servers, cPanel, Plesk and cloud instances wherever they are hosted.

HIRE AN EXPERT

Add an Expert to Your Team

A remote administrator, developer or designer at a monthly store price, or one quick task from $8. No long-term contract.

See the Plans Ask an Engineer

Six Expert Roles

No Contract

24/7 Support