Updated: 28 September 2026 · Applies to: cPanel & WHM 138 (Jupiter theme)
Auto-delete removes incoming messages with a very high spam score before they reach the mailbox. Set it high, so only obvious spam is deleted and borderline mail is still delivered and marked.
Steps
- Log in to cPanel (for example at
https://yourdomain.com:2083, or from the Ucartz client area). - Open Email › Spam Filters.
- Make sure Process New Emails and Mark them as Spam is on.
- Switch on Automatically Delete New Spam (Auto-Delete).
- Click Configure Auto-Delete Settings and choose the Auto-Delete Threshold Score. We suggest 8 or higher; lower numbers delete more mail, including some real messages.
- Click Update Auto-Delete Score.
Note: Deleted spam cannot be recovered. If important senders disappear, add them to the whitelist under Additional Configurations (For Advanced Users) or raise the threshold.
