Updated: 28 September 2026 · Applies to: cPanel & WHM 138 (Jupiter theme)

Fantastico, an auto-installer mentioned in older guides, has been discontinued. Our cPanel hosting uses Softaculous instead.

"Folder is not empty" when installing

Softaculous (like Fantastico before it) warns when you install into a folder that already has files, such as the default index.html in public_html. Installing over them could overwrite another application.

  1. Open Files › File Manager and check the folder.
  2. Move or delete files you do not need (for example the default placeholder page), or choose another folder in Softaculous.
  3. Start the installation again.

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