Knowledgebase

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 Affiliate Commission/Structure

Refer to your Friends and Earn Product / Service Name               Commission RateLinux Shared...

 Are there any hidden costs, or setup fees?

No, there are no hidden costs or fees associated with any of our services.

 Can I have Warez / Appz / Serialz / commercial software on my homepage?

We do not allow anyone to host appz serialz or any commercial software in our servers. If we...

 Can I host friend's websites?

Yes, you may host your friends. If you want your friends to have their own control panels for...

 Can I order even though I do not live in the US?

Yes, you can still order with us. We can host all international domain names and also we accept...

 Can I run a phpbb forum (message board) on my site?

Absolutely! In fact, we've pre-installed it for you. Phpbb is free, open source software for...

 Can I upgrade my plan or features later?

You can purchase new or upgrade to a new plan at any time. There are no fees for upgrading.

 Do I have to have your banner on my site?

All the sites that we host are BANNER-FREE. It's your site (you're paying us to host it) - we...

 Do you host adult sites?

We allow it on our server. But it must be followed as per USA standard laws.

 Do you offer Server Side Includes (SSI)?

Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...

 Do you offer password protected directories?

Yes, using our web-based control panel you can easily protect any directory without having to...

 Do your servers support XML?

Yes, all of our servers support XML.  

 How do I signup?

Just follow the url https://www.ucartz.com/clients/register.php. Keep the login details to access...

 How long after I sign up can I start building my site?

Our Billing Department is available during normal business hours of 10am-5pm IST, Monday -...

 How long does it take for my account to be set up?

Shoutcast Hosting:   If you've purchased Shoutcast hosting, your account will be setup...

 How to Cancel a Recurring Payment in PayPal?

1. Go to https://www.paypal.com2. Click on the Settings icon (⚙️).3. Click on Payments.4. Click...

 How to use the credit in my account?

You can use the credits to pay the invoice, to make a new order etc. Note: Kindly cancel the...

 Information Needed For SSL Certificate - CSR

We need the following information to generate a Certificate Signing Request (CSR): For the SSL...

 Is everything really unlimited, or is there a limit set on the services?

No, we don't set any limits on our unlimited packages but as well as never allow users to oversell.

 Is there a 30 day free trial with the reseller packages? How does that work?

Thank you for the request. You must make the payment in advance. i.e., At first, you need to...

 Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at any time,...

 Setup Time?

Shared, VPS and Shoutcast are instantly deployed using our billing system. Mostly dedicated...

 What database do you offer?

We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...

 What happens if I exceed my allocated bandwidth?

You will receive an automatic e-mail message warning you that you have reached 80% of your...

 What if my site breaks your Terms of Service?

User's sites may be suspended for violations of policy, or if extreme, or second-time offenders,...

 Why don't I just go with the cheapest hosting?

A host has to make a profit to continue operating. Some hosts do not properly understand the...

 Why i am charged again, even though the service is cancelled?

Thank you for contacting Ucartz. We are happy to assist you today. The issue is related to the...

 Will I be able to check my emails when I am away from my home/office computer?

Yes, we provide all our customers with their own Webmail access. This means you can log on to the...

 Will you place any ads on my site?

Not at all. We do not place any advertisements on your site.