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I Receive A Connection Untrusted Error From cPanel/WHM

Updated 1 min read

Updated: 28 September 2026

Browsers warn that a connection is not private when the SSL certificate does not match the address you typed. With cPanel this usually happens when you open https://your-server-ip:2083 or a domain that has no certificate yet.

How to connect without the warning

  • Use your domain's service subdomains, for example https://cpanel.yourdomain.com, https://webmail.yourdomain.com or https://whm.yourdomain.com. AutoSSL includes them in the domain's free certificate once the domain points to the server.
  • Or use the server's hostname (for example https://server.example.net:2083), which has its own valid certificate.
  • Ucartz customers can also open cPanel from the client area, which uses a valid address.

Note: Accept the browser warning only if you are sure you are on your own server, for example right after setup. Never do it on public Wi-Fi.

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