If your stats are more than 24 hours out of date, and you wish to see your up-to-date statistics, you can initiate a manual update by logging in your cPanel account and going to Web / Ftp Statistics, Awstats. From this section, you can click the Update Now button, which will update your Awstats statistics immediately.
If this does not work, please open a helpdesk ticket and we will be happy to assist you further.