Because your cPanel password is encrypted when it is stored, we are not able to retrieve it for you. If you have lost your password, you will need to reset it using the cPanel reset password feature.


To do this, visit (where "" is your domain name), click 'Cancel' on the password box and follow the instructions on the next screen to reset your password. Once the password has been reset by the system, please login immediately and use the 'Change Password' option in your cPanel to change the password a final time. If you do not do this, you may have difficulty using some services such as FTP.


Our tip: During the password reset process, the system sends an email to the contact address you've set in cPanel. If you have not set a contact address, you will not receive this information. In that case, please contact us to have your password reset.


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