Updated: 28 September 2026 · Applies to: cPanel & WHM 138 (Jupiter theme)

MX records tell other mail servers where to deliver email for your domain. Add one when you use an outside email service, such as Google Workspace or Microsoft 365.

Steps

  1. Log in to cPanel (for example at https://yourdomain.com:2083, or from the Ucartz client area).
  2. Open Domains › Zone Editor and click Manage next to the domain.
  3. Click the arrow next to + Add Record and choose MX. (You can also click + MX Record next to the domain on the main Zone Editor page.)
  4. Enter the Priority (a lower number is tried first) and the Destination mail server given by your email provider.
  5. Click Save Record.

If mail should no longer be delivered to this server, also open Email › Email Routing and choose Remote Mail Exchanger. Otherwise the server keeps delivering messages from your own website locally.

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