Description/resolution:

/var/cpanel/sysinfo.config was not updated properly during the latest kernel change. To fix this issue you need move/remove this config file:

# mv /var/cpanel/sysinfo.config /var/cpanel/sysinfo.config.bak

and recreate it by running:

# /scripts/gensysinfo
# /scripts/restartsrv_cpsrvd

In case if you will receive the error: ""ERROR: The system cannot update the /var/cpanel/sysinfo.config file because it cannot determine your distribution's major version." – please run the following command:

rpm -qf --queryformat '%{VERSION}\n' /etc/redhat-release 

Output other than the numbers 6 or 7 indicates a problem and you need open a support ticket and send all this info.

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