Knowledgebase

How to configure custom name servers

If you have a reseller, you can set up and use custom name servers. For example, if your domain were example.com, you could use custom name servers named ns1.example.com and ns2.example.com.

Configuring custom name servers is a two-step process. First, you must add A records for the custom name servers (or verify that you already have functioning A records for the name servers). Second, you must register the custom name servers with the domain's registrar.


To create the custom name server A records for a reseller account, follow these steps:

  1. Log in to WebHost Manager.
  2. From the WebHost Manager home screen, click DNS Functions, and then click Edit DNS Zone.
  3. Select the primary domain for your account, and then click Edit. The DNS zone information for the domain appears.
  4. Scroll down the page to the Add New Entries Below this Line section.
  5. In the first text box, type ns1. Leave the value 14400 in the second text box.
  6. In the list box, select A.
  7. In the IP or Hostnametext box that appears, type the IP address for the first name server.
    You can find the IP address in your Welcome e-mail next to ns1.example.com under DNS Nameserver Information.
  8. In the second text box, type ns2. Leave the value 14400 in the second text box.
  9. In the list box, select A.
  10. In the IP or Hostnametext box that appears, type the IP address for the second name server.
    You can find the IP address in your Welcome e-mail next to ns2.example.com under DNS Nameserver Information.
  11. Scroll to the end of the page, and then click Save. You are now ready to register the name servers.

Registering the custom name servers

After you have verified that your domain has the correct A records configured, you can register the name servers. The procedure to do this depends on where you registered the domain.

Godaddy :  Go to Godaddy KB

Bigrock: Go to Bigrock KB

Namecheap: NameCheap KB

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