• Friday, October 11, 2019

This notification only applies to users hosted in our Chicago, IL, data center.

MAINTENANCE ID: U101117.601
START DATE: 10/11/2019
START TIME: 1:00 PM Central Time
ESTIMATED END DATE: 10/12/2019
ESTIMATED END TIME: 1:00 PM Central Time
LOCATION:  Chicago-1 (CHI-1)

Dear Valued Customer:

We will be performing maintenance on our network.

SERVICE:

Apply code updates on several network devices. Perform routine checks on network devices to ensure quality service. Provision additional circuits to increase network capacity. Install additional network hardware to increase distribution capacity.

IMPACT OF WORK:

Suboptimal routing may be possible during this window. Due to the redundant nature of our network, minimal to no downtime is expected at this time. However, customers with only a single network uplink may be more likely to experience brief packet loss.

Note It is at the Client's discretion to take any necessary steps for their devices during this window.