Support for the day
To grow your business without dramatically increasing overheads. Have a support of a good quality assistant, or a team of assistants, is absolutely eminent to your on-going achievement and increase as a business owner.
Support for the night
Ucartz specialities have good communication skills, multi-tasking, hardworking and possess positive working attitude to satisfy all metrics in their work. They are capable to work with minimum guidance and are able to solve complex problems.
A good support is required to develop your business time and time again. We enable you to make a brighter and vigorous tomorrow. We have experts in Customer service with the flexibility to work all hours.
Live Chat support-Day
Regularly attend educational seminars to enhance knowledge and performance level. Meet personal/team qualitative and quantitative targets. Build sustainable relationships and trust with the customer’s account.
Live Chat support-Night
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents.
24*7 Live Chat
Manage large amounts of inbound and outbound chats in a timely manner. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships with customers.